The Various Inmate Phone Card Service Options

By Elmer Richardson


Correctional billing services or CBS as it's popularly known is a customer care division of Evercom Systems, Inc. and T-Netix, Inc. It is an essential part of inmate telephone system. An inmate telephone system has a few added features compared to normal telephone systems. They enable live call monitoring and recording and can alert the staff if a certain flagged number is called by the prisoner. The telephone system can also be shutdown remotely for security purposes.

The most important purpose or function of an inmate telephone system is to help the various inmates get in touch with their respective families. It helps to know that there is somebody out there who cares and looks forward to seeing you. The worse thing will be to completely miss out on your family while you serve your sentence. Different types of phone card services are provided by the correctional billing services to give better options for calling.

Advance connect, direct bill account and traditional collect account are some of the different types of correctional billing services available. By choosing the advance connect option, you will have total control over your calls and will be able to receive calls from the detention center. There is a minimum funding amount of $25. You can also check your account anytime by either calling the CBS agent or by simply going online to the website.

A direct bill account is the other type of correctional billing services and is perfect for those serving more than 2 years in prison. It is also ideal for attorneys, bail bondsmen, social workers, business or government agencies etc. You can call cell phones but such an action will be subject to facility restrictions if there are any. You will also get an itemized monthly statement which lists your complete calling information for that particular month.

The other option is to get a traditional collect account which will be automatically created if you accept a collect call. In this option, your phone number will serve as the account number and you will get a 90 day spending limit. The charges of your collect calls will be deducted from your spending limit and the total amount will be added to your monthly phone bill. You can go through the various correctional billing services to find an ideal one.




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